5 Roadside Assistance Faqs Answered
What exactly is roadside assistance? For many of us, we know it simply as something we only use in situations we hope we so rarely encounter. But there’s more to it than that. So we answered some commonly asked questions to give you a basic idea of what exactly roadside assistance is.
What does roadside assistance cover?
In most cases, emergency roadside assistance providers usually cover towing, winch outs, tire changes, fuel delivery, jumpstarts lockouts and replacing lost keys. Whether you’re stuck in a ditch or having a mechanical issue with your car, most providers will be able to assist you but there are differences based on the company you choose. Membership- or premium-based roadside coverage often includes limitations on frequency, time and/or location of the service, so be sure to review the individual plan.
When can I use roadside assistance?
You can find roadside assistance towing companies open pretty much 24 hours a day, 365 days a year across the U.S., so there are professionals out there when you need help. However, hours and availability vary depending on where you are. If you’re in the middle of the Texas desert at 11 p.m., you’ll typically find fewer options than at 10 a.m. in downtown Seattle. To get the best coverage regardless of time of day and location, choose a roadside assistance provider with a large network like MCALLEN ROADSIDE ASSISTANCE.
Roadside assistance for your personal vehicle is more or less a given, but what about applying your coverage to a company, rental or borrowed car? If it’s a business vehicle, check with your company to see if there’s existing coverage with a motor club, auto insurance or a partner program with an on-demand company. Many car rental companies offer the option to add-on roadside assistance coverage, but you’ll be paying for peace of mind in the likely outcome you don’t need to use it. Another option is to download the MCALLEN ROADSIDE ASSISTANCE app to cover those “just in case” jitters.
Who are the people taking care of my car?
Trust is a major component in letting someone take care of your car. Going through an established brand with a network of roadside and towing partners is one way to connect with vetted, reputable professionals. For example, MCALLEN ROADSIDE ASSISTANCE requires proof of insurance and background checks for partners. Also keep in mind that many professionals choose towing and roadside assistance out of a desire to help others, and they’re in it for the long haul. MCALLEN ROADSIDE ASSISTANCE partners average almost 20 years experience, so you can trust that your vehicle is in good hands.
How much does it usually cost?
There’s no singular answer to this question. It all hinges on few things but mainly the type of roadside coverage you’re talking about. Is it an annual membership fee for a motor clubs like AAA? Is it partially covered with your car service, like On-Star, or an add-on to your monthly auto insurance? Or are you opting out of an annual or monthly fees and paying per use with a service like MCALLEN ROADSIDE ASSISTANCE? The best way to even the complicated playing field is to look at the per service cost. If you tend to use your coverage often, say for a finicky battery every couple months, a membership might be more cost effective per use. Or if you’re like most drivers and only use roadside assistance once every couple years, a pay-per-use model might be a better fit.
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Can you choose not to have roadside assistance coverage?
Yes. Unlike car insurance, you are not required by law to have roadside assistance coverage. It all comes down to preference. Consider your past experience and roadside usage, the age and condition of your vehicle and how much you’re comfortable spending for peace of mind on the road.